Local Optical
Superior Logistics
We do more than make glasses your patients love.
We make empowered opticians.
For too long, brick and mortar opticals of all kinds have been losing the logistics battle to box stores and onlines.
We started The Core Lab to change that.
Next-day turnaround. Free direct delivery. The ability to make a truly patient-tailored lens. These are just a few of the ways we empower your optical to sell more glasses, at lower cost, and stand out even more for your patients.
A different mission in a changed marketplace
The Core Lab difference means we don't stop at simply making glasses. Our goal is to provide a set of optional and customized tools that directly make your optical more capable, helping to boost sales and patient satisfaction.
LensConnect
We started in software, designing lenses around real patients—not brand names. Today, that same foundation lets us offer premium optics with simple, customizable ordering and without the premium price.
On every progressive order, you can choose a branded lens—the same design you already order. Or choose our generic option, which uses the same underlying design style but with our custom tuning for frame choice, posture, and patient usage.
The result is a powerful tool that delivers a standout patient experience in your optical, along with substantial cost savings.
it means being able to say
"Your lenses are designed for how you'll use them."
It means being able to say
"You can get your glasses tomorrow."
Next Day Delivery
Our signature service. In the modern marketplace, more speed equals more sales. For the on the fence customer that is considering buying online, the convenience of next-day turnaround is a game-changer. Along with second pair sales, this capability creates powerful word of mouth advertising in your community.
Next-day finished jobs are sent at no extra cost. Or have them courier delivered directly to your customer's address for a flat fee of $25.
it means we can always say
"No one is paying less than your optical."
Low Price Guarantee
As simple as it sounds. We take pride in ensuring the lowest price on finished jobs available. If you're seeing a low price for a comparable product, let your account manager know and we will beat it.
our lab
by the numbers
it means being able to say
"We can also mail your glasses; save you the trip"
Easy Direct Delivery
We provide the option to have any job mailed directly to your customer, for a flat rate of $3. There will always be no replacement for expert dispensing, but some patients do prefer to not make a return trip. It's just one more way we make your optical even more capable.
No more mail runs
Shipping your jobs to the lab is a hidden cost in both time and money. Packaging each pair to withstand the perils of a 6-foot drop takes an average of 25 minutes a day, plus the consistent expense.
For those in our home range, we remove this hassle. Pack your jobs into our reusable bamboo box cases in a fraction of the time, to be exchanged for finished glasses when our courier stops by.
it means we can always say
"The courier will be here for them later."
it means being able to say
"You'll get a text once the lab sends them to us."
Patient Notifications
Customer calls to check in on the status of their glasses is a daily thorn in the side for staff. We provide the option to send a customized message to your customer, triggered by the event of your choosing.
This small step cuts down status check calls on day one. Your reception desk will thank you.
